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Roaming abroad & can't receive text messages/security codes

AreeshaK6042
Newcomer

I am currently out of country and I am unable to receive security code numbers when they are sent to my phone number and also any text messages.

How do I fix this?

1 REPLY 1

dalyer
The Legend
The Legend

Are calls and mobile data working ok? 

Can you send texts? 

For roaming issues the usual general advice applies...

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.