Random calls/scam numbers - how to stop?

[ShonaMcG2467]

Every day/night I'm receiving alot scam calls and sometimes calls from people saying they have missed calls from me. Do 48 have a fraud team that can look into this

[dalyer]

Several people have posted about this before.

If you search the forum you'll find previous posts/threads.

It's an issue that isn't specific to 48 - it happens on all mobile networks.

There's nothing that the mobile providers can do.

Here is what ComReg recommends:

• https://www.comreg.ie/advice-information/scam-calls/
• https://www.comreg.ie/comreg-consults-on-combatting-scam-calls-and-texts/

Maybe block the numbers but it won't help with further calls/texts from different numbers.

Personally, I tend not to answer calls from numbers that I don't recognise.

If it's genuine and important they'll leave a voice message.

If you want to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com but they'll probably also just point you to the ComReg advice.

[sunilk4266]

I have the similar issues after switching from Vodafone to 48. Simply blocking all numbers is not a right solution.

[dalyer]

Read the full thread for all relevant advice including what ComReg recommend. 

Blocking numbers is just one suggestion.

[EdwardB3901]

How do I contact 48 to let them know this is happening ?

[dalyer]

See my previous reply.

If you want to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

[MichelleK8714]

I am experiencing an issue where I am receiving random missed calls, and when I return the calls, the person on the other end insists they never called me. In one instance, a lady was swearing at me and extremely rude, leaving me feeling shaken especially since she was the one who had called me. This experience has been very unsettling, and I am seriously considering leaving 48.ie because of this incident. Over the past few weeks the volume has increased. 

[dalyer]

Moving from 48 probably won't help. 

This issue happens on all networks not just 48.

It's been covered many times:

• https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Sc...

The usual advice from ComReg applies:

• https://www.comreg.ie/advice-information/scam-calls/

ComReg consulted on the issue over a year ago but still haven't done anything: 

• https://www.comreg.ie/comreg-consults-on-combatting-scam-calls-and-texts/