cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Puk

HelenH0340
Newcomer
Can I remove the puk code
2 REPLIES 2

HelenH0340
Newcomer
When my phone recharges I have to enter puk code. Can I have this security option removed

I presume you mean PIN not PUK?

If you want to disable SIM PIN locking then see here: 

If you're referring to something else then please explain in more detail what the issue is.

If you are actually being prompted for the PUK (not PIN) after the phone has recharged then that could be an issue with the phone itself as that shouldn't be happening. 

As far as I know the PUK cannot be disabled on a phone as it's a fundamental security feature.

If you need to contact 48 support then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).