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Phone says SIM not supported

Williaml7697
Newcomer

‎09-05-2025 08:15 PM - last edited on ‎09-05-2025 09:02 PM by The Legend

phone says sim not supported

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dalyer
The Legend
The Legend

‎09-05-2025 09:01 PM

What make and model of phone is it? 

How old is the SIM? 

Same recent phones need a class C/1.8V SIM and older SIMs are 3V.

If that's the issue then you'll probably need to order a replacement and try that. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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