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Phone not working

Joannec3192
Newcomer

2 hours ago

I have changed my bank card number and payment had not come out of my account, phone not working
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1 REPLY 1

dalyer
The Legend
The Legend

2 hours ago - last edited 2 hours ago

Do you mean that membership plan auto-renewal failed and you had to update your registered payment card details? 

If so then auto-renewal will not retry after you did this and you'll have to buy your next plan manually before auto-renewal takes over again next time around. 

If that's not the issue then what happens when you try to buy your next plan manually? 

Any error messages? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).
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