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Phone calls

otna286
Newcomer
I cant make calls it wont connect to ring keeps hanging up, I am paid up and have lots of credit remaining, does anyone know how to fix this , thanks
4 REPLIES 4

dalyer
The Legend
The Legend
Could be due to the outages affecting three and other networks today.
See here

https://community.48months.ie/t5/Phones/Is-the-network-down-I-can-t-make-calls/m-p/52993#M3196

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

karenlarkin
Newcomer
Can't receive calls

dalyer
The Legend
The Legend
You'll need to post a bit more detail.
Can you make calls ok?
When did the problem start?
Does it make any difference if you switch off, take the SIM out, gently clean it reinsert it, switch on and try again?
If not then you may need to contact 48 support.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @karenlarkin?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.