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Ph not working

DoireannC8283
Visitor
 
3 REPLIES 3

DoireannC8283
Visitor
My phone does not work when away from wifi

DoireannC8283
Visitor
My phone does not work when out of wi fi please help

dalyer
The Legend
The Legend

Multiple threads/posts merged. 

There's no need to post multiple separate threads about the same issue. 

I presume that you mean that your mobile data isn't working so you have no connectivity for web browsing and connected apps when away from a WiFi connection? 

Did this ever work for you? 

Are your APN settings configured correctly for mobile data to work? 

Are incoming/outgoing calls and texts working ok? 

Do you have an active membership plan with a non zero mobile data allowance balance? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).