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Number unavailable

bazmc135
Newcomer

‎06-12-2017 02:31 PM

Hi when ringing from 3 mobile to my number it's saying number is unavailable. This may be happing with other networks also. Eir operators can ring me with no issues. Can you help sorting out this issue
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4 REPLIES 4

dalyer
The Legend
The Legend

‎06-12-2017 05:09 PM

You need to contact 48 support about this - see my signature below.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎06-12-2017 08:18 PM

Did you contact 48 support @bazmc135 and were they able to help?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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bazmc135
Newcomer

‎06-12-2017 08:43 PM

There looking into it. Looks like my number didn't port over correctly and some networks thinks it's been canceled. 3 network needs it's routing updated with my number.
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dalyer
The Legend
The Legend
In response to bazmc135

‎06-12-2017 08:46 PM

Thanks for the update - it may help others in the same situation.

Not sure why this seems to happen from time to time to some users.

Hopefully they get it sorted soon.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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