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Number ported/worked at first but now suddenly changed

ArturF4111
Newcomer

‎08-08-2025 10:01 AM - last edited on ‎08-08-2025 10:15 AM by The Legend

Hi! I ported my number to 48, everything worked fine at first, but now I see a completely different number on my SIM, and nobody can call me on the number I ported. Can you check what happened?

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dalyer
The Legend
The Legend

‎08-08-2025 10:12 AM - edited ‎08-08-2025 10:17 AM

Do you mean that your 48 account now shows a different (089?) number suddenly after the ported number was initially working fine?

Could someone have accessed your phone/account and ported the new number?

What happens at the caller end when they try to call you original number? 

Any error messages?

You'll probably have to contact 48 support for assistance with this. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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