Number didn't port over - why?

[anam5211]

I have asked to move my number but it didn’t. Can you help? It should be 0851151045 and not 0894975577

[dalyer]

You need to follow the instructions here: 

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If anything goes wrong then post back with details. 

Note that you need the old mobile provider's SIM installed in the phone and working in order to receive the porting security code. 

If you need to contact 48 support about this then see the links in my signature below.

By the way, it's not a great idea to post your phone numbers in a public forum like this where anybody can see and use them.