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No signa

Louisel9999
Visitor
Hi I have 15 euro credit but I still can’t text ane from my phone
2 REPLIES 2

Louisel9999
Visitor
I have 15 euro credit but can’t text are ring from my phone

When was everything working ok for you last? 

What changed on the phone since then?

What exactly do you mean by "no signa[l?]"?

Do you have a connection to the 48 network - i.e. signal bars?

Cash credit alone doesn't let you make calls, send texts and use mobile data. 

You need an active membership plan to use those services.

See here: 

Do you have an active membership plan listed on your My48 account dashboard?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).