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No calls texts or emails

elestel
Visitor

‎08-05-2018 03:08 PM

Hi
I'm currently in Spain and can't make or receive calls, texts or emails. I have membership and credit. iPhone 5, thanks in advance
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2 REPLIES 2

dalyer
The Legend
The Legend

‎08-05-2018 04:44 PM

What membership do you have?

You need Guido for EU roaming to work otherwise nothing will work.

If you have Guido then this issue (due to the stupid way that Apple do things) might be relevant.

Note that you may need to be persistent with this - toggling airplane mode on and off and trying the configuration change quickly may help to catch the local network long enough to allow the setting to be changed.

 

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎08-05-2018 06:39 PM

Did that help at all @elestel?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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