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No Service when abroad!! Unacceptable!

PhilipH5856
Newcomer

I just joined the 48 network to try it out, as the offer seemed good. But clearly this comes at the price. 

 

As im a cargo worker and therefore visit various EU countries in my working week. 

 

Yesterday being a first day in Holland, with zero signal. 

 

I have tried every possible setting, reset the phone, reset the network settings ( iphone 11 pro ) enable manual network search, roaming data ON, Wifi OFF, tried with Wifi ON. 

 

In manual search the phone was picking up 3 Dutch networks, to which my phone would neither connect. 

 

This is just purely unaceptable and it was a major inconvinience to not have a usable phone apart from data, but to not even be able to make a call during my turnaround.

 

Advertising EU roaming is clearly a false advertisment seeing just how many issues Google have brought about not having the signal or reception abroad. 

 

Back to reliable Vodafone ( I guess you get what you pay, and €7.99 did seem to good to be true) 

1 REPLY 1

JohnK4095
Newcomer

I'm having exactly the same problem it's a disgrace. False advertising is exactly what it is. It's a scam.