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No 4G all of the sudden

LillyW8153
Newcomer

‎30-04-2025 07:40 AM - last edited on ‎30-04-2025 08:07 AM by The Legend

My daughter has no 4G this morning on her phone and is going on a school trip. Settings are saying no cellular data! HELP!

1 person had this problem.
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2 REPLIES 2

LillyW8153
Newcomer

‎30-04-2025 07:41 AM

Any response at all?
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dalyer
The Legend
The Legend

‎30-04-2025 08:06 AM

Are calls and texts working? 

Was mobile data working before this? 

Try deleting any any existing APNs and configuring the settings afresh. 

Text "APN" to 50048 and follow the instructions here to do this: 

If that doesn't work then you'll have to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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