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My phone won't let me receive calls.. it's saying insert Som

mauruna
Newcomer

‎24-05-2019 09:28 PM

 
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2 REPLIES 2

dalyer
The Legend
The Legend

‎25-05-2019 12:24 AM

I presume you meant "insert SIM"?

Try switching off, taking the SIM out, gently cleaning it, reinserting it, switching on and seeing if things start working.

If you then you may need a replacement SIM.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎25-05-2019 07:37 AM

Did that help at all @mauruna?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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