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My phone not working saying it is an inactive SIM

ClaraMcG2123
Newcomer

Any ideas to help

1 REPLY 1

dalyer
The Legend
The Legend

Where exactly is it saying "inactive SIM"?

When was it working ok last? 

Did anything change in the meantime? 

Phone software update, settings changes, factory reset/restore, returned from roaming abroad, etc.?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.