cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Move my number

MichaelH8175
Newcomer
I tried moving my number as per the instructions but I get a message that says the message was sent but nothing received on my old number. What can I do to retrieve my old number
1 REPLY 1

dalyer
The Legend
The Legend

See here:

 

 

If you no longer have service on the previous carrier's SIM then see here:

 

  • If your old network SIM has no service or you cant receive the security code SMS then you'll need to make contact with your old provider as they'll have visibility of your old account
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.