A few people have reported similar problems recently.
Unfortunately you'll have to contact 48 support to get them to sort this out for you.
And many people also seem to be having problems getting in touch with 48 support lately...
See here for how to contact 48 support.
https://community.48.ie/t5/Memberships/customer-care-number/m-p/53861Hope this helps.
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I am not a 48 employee - if you need to contact 48 support you can do so by
chat or
email ([email protected]).