Internet & zone problems with new 5G phone

[einarso5769]

I bought a new 5G phone and my internet and zone is not working. Why? I tried everything

[dalyer]

Did you configure your APN settings correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

If you're on Android then you can text "APN" to 50048 and follow the instructions here to do this:

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

What do you mean by "zone is not working"?

That doesn't really make sense. 

Please clarify. 

If you need to contact 48 support about this then see the links in my signature below.