How can I keep my current number

[RobertoC2935]

I already ordered a new sim but I do not want to change my mobile phone. I need to keep my current number.

[dalyer]

What do you mean?

You already have a 48 SIM and number?

In that case you should have ordered a replacement not a new SIM.

• https://48.ie/help/sim-replacement

However if you ordered a new SIM:

• https://48.ie/free-sim

then, when you receive it, contact 48 support and ask them to help you activate it as a replacement rather than a new SIM.

A replacement SIM activation will leave everything intact - your accoun, phone number, membership etc.

If you are not already with 48 and are just getting started then, when you receive the new SIM and activate it it will have a new number but you can then port your existing number over from your previous carrier here:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com