48 Community

slumber · ‎26-04-2016

I'm in Spain and cannot get any service

slumber · ‎26-04-2016

slumber · ‎26-04-2016

Please help

dalyer · ‎26-04-2016

Are you using an iPhone by any chance?
If so it's almost certainly this annoying Apple/iPhone roaming issue.

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862/jump-to/first-...

You may have to be persistent and try that workaround many times before it works.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎27-04-2016

The mobile site does not show what sort of phone is being posted from.

But I just logged into the website now and it suggests that you ARE using an iPhone.

Did my advice help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎27-04-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Eu roaming