Data did not renew
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26-03-2021 09:02 AM
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26-03-2021 04:41 PM
Do you mean that your membership renewed today but you didn't get any data allowance?
What exactly does your My 48 account page say about your current membership status?
You may need to contact 48 support about this.
See the link in my signature below.
Hope this helps.
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29-03-2021 12:24 PM
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29-03-2021 01:17 PM
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29-03-2021 02:21 PM
I am having the same problem, but the contact chat has been unavailable all day. Are there any other avenues I can pursue for help?
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29-03-2021 05:37 PM - edited 29-03-2021 05:37 PM
See the link in my signature below or email support@48months.zendesk.com
Hope this helps.
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