48 Community

alsaqa68 · ‎27-05-2017

I have bank card saved on my phone but I don't use that card at the moment. I want to replace it with a different bank card but I cannot do that through the phone app, I have to login from a laptop/desktop every time to renew my membership!

How do I add a new bank card on my phone or how do I replace the old one?

dalyer · ‎27-05-2017

You can only change card details via the website.

You can't do it via the app.

You can access the website version of your account from your phone's browser - even if your data allowance is used up.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎27-05-2017

You can only change card details via the website.

You can't do it via the app.

You can access the website version of your account from your phone's browser - even if your data allowance is used up.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎27-05-2017

Did that help at all @alsaqa68?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

alsaqa68 · ‎28-05-2017

Yeah that was great, thanks!

dalyer · ‎28-05-2017

Glad it helped.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

AlanOB9541 · ‎04-12-2020

Helped but site not secure still stuck

dalyer · ‎04-12-2020

What helped?

You replied to a three year old thread with your first ever post!

What exactly are you trying to do and what problem are you having?

As much detail including error messages helps if possible.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Card details