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Cannot make outgoing calls

nikhilp5076
Newcomer
Earlier had a Tesco sim was not able to make outgoing calls everything else such as internet, incoming calls was working fine but i ported that number to 48 thinking that the tesco sim had some problem can but still facing the same problem. What can i do? Can i change my number again to a 48 phone number because I see there's a problem with the phone number
1 REPLY 1

dalyer
The Legend
The Legend

What happens when you try to make a call?

If outgoing calls fail with both a Tesco and a 48 SIM then that suggests an issue with the handset.

Have you tried a factory reset?

What make and model of phone is it?

Were you ever able to make calls?

If you want a new number (and you'll lose your old one) then contact 48 support and see if they can assist.

See the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.