Cannot connect to network when roaming

Posts: 8
‎20-11-2020 09:43 AM

My partner and I are in Spain and are also unable to get a signal when roaming since Wednesday 18th. We cannot connect to a network or mobile data. 


We have both tried all the steps provided by 48 and nothing resolves. 


48 have stated over the web chat that this is a known issue and they are working on it but cannot give a timeframe, just that they will email when fixed. It's been 3 days now so my concern is that it's not being treated as a priority. 

1 Like

Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community