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Can't make or receive any calls

NataliaZ2736
Newcomer
Hi.Could you help please. Since this morning I can't not make or receive any calls,and I don't have internet connection. My number is 0851109272
1 REPLY 1

dalyer
The Legend
The Legend

It's not a good idea to post personal details such as your phone number in a public forum like this where anybody can see and use it. 

You'll probably need to contact 48 support about this.

They don't tend to monitor or respond to posts here on the Community Forum.

See the links in my signature below.

Do you still have a connection to the 48 network?

If not then what happens when you do a manual search for networks?

Can you see and connect to 48?

If you have a network connection then what happens when you try to make a call or send a text? 

Any error messages? 

Did anything change on your phone before this problem arose? E.g. software update, settings changes, factory reset etc.?

What make and model of phone is it?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.