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Call is Unrecognised

TaylorC0494
Newcomer

‎03-11-2023 12:57 AM

I am having problems making calls, sometimes i call people and the call goes through however sometimes i call people and the call says the number is unrecognised. Has this happened to others and does anybody know a fix.

4 people had this problem.
1 Like
4 REPLIES 4

dalyer
The Legend
The Legend

‎03-11-2023 10:21 AM

You'll probably need to contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com

You could maybe also try a replacement SIM just in case the SIM is faulty?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

MarkC7747
Newcomer
In response to dalyer

‎03-11-2023 12:40 PM

The issue only started with my phone since I received the replacement SIM card
0 Likes

dalyer
The Legend
The Legend
In response to MarkC7747

‎03-11-2023 01:02 PM - edited ‎03-11-2023 01:23 PM

@MarkC7747 wrote:
The issue only started with my phone since I received the replacement SIM card

Maybe the replacement SIM is faulty and you should try another replacement?

Might be worth contacting 48 support either way though.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

WalterL5096
Newcomer

‎04-11-2023 12:33 PM

I am having the same issue. Calls I make regularly, daily I’m been told the number is unrecognisable.
Does 48 check these queries ?
0 Likes