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boktoday
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27-03-2020
11:12 AM
Ran out of mins on mob calls so I bought €3 add ons still can't make calls is there another step to follow.....
Tks stay safe ☺
Me too
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dalyer
The Legend
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27-03-2020
11:31 AM
Are you sure that you bought a mobile minutes add-on and not a landline minutes add-on?
Does the new add-on appear on your account?
You may need to contact 48 support about this.
See the link in my signature below.
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by
chat
,
email (support@48months.zendesk.com)
or
phone
.
dalyer
The Legend
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dalyer
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27-03-2020
01:32 PM
Any update
@boktoday
?
I am not a 48 employee - if you need to contact 48 support you can do so by
chat
,
email (support@48months.zendesk.com)
or
phone
.
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