Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Add ons

boktoday
Newcomer

‎27-03-2020 11:12 AM

Ran out of mins on mob calls so I bought €3 add ons still can't make calls is there another step to follow.....

Tks stay safe ☺
0 Likes
2 REPLIES 2

dalyer
The Legend
The Legend

‎27-03-2020 11:31 AM

Are you sure that you bought a mobile minutes add-on and not a landline minutes add-on?
Does the new add-on appear on your account?
You may need to contact 48 support about this.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

dalyer
The Legend
The Legend
In response to dalyer

‎27-03-2020 01:32 PM

Any update @boktoday ?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes