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boktoday · ‎27-03-2020

Ran out of mins on mob calls so I bought €3 add ons still can't make calls is there another step to follow.....

Tks stay safe ☺

dalyer · ‎27-03-2020

Are you sure that you bought a mobile minutes add-on and not a landline minutes add-on?
Does the new add-on appear on your account?
You may need to contact 48 support about this.
See the link in my signature below.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎27-03-2020

Any update @boktoday ?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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