Activate 48 SIM

[ThuyLieuN4985]

My 48 sim hasn’t been using for almost 3 months since I traveled out of Ireland. Now there is no signal with the sim, what can I do with it? I tried to contact 48 sim customer care, but no one helps me yet.

[dalyer]

Normally a SIM only becomes deactivated if you don't buy a membership plan for 6+ months. 

When did you last buy one?

If it was within the last 6 months then the SIM should still work.

You seem to have been using the SIM in February assuming that this is the same one? 

• https://community.48.ie/t5/Phones/No-service-in-Copenhagen/td-p/71959

What happens if you do a manual search for networks?

Can you see and connect to 48?

If not then what happens? 

Any error messages? 

What happens if you try to buy a membership plan? 

Any error messages?

If the SIM has been deactivated because you didn't buy a membership plan for 6+ months then you'll have to persist with contacting 48 support as only they will be able to assist here. 

To contact them see the links in my signature below.

[ThuyLieuN4985]

Thank you so much🙏

[dalyer]

Did that resolve your issue @ThuyLieuN4985?

[ThuyLieuN4985]

Unfortunately, the issue is still and I am contacting the agent for helping. I just bought a new plan, but it can’t solve the issue that my sim has no signal😢

[dalyer]

You didn't address the questions that I asked in an attempt to clarify your issue...