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3G not working abroad

aoibhy1
Newcomer

‎14-09-2017 07:32 PM

I'm one germany, I bought the guido membership and already have a network selected. The 3G isn't working and whenever I try to use it an alert on my iPhone says ''You are not subscribed to a mobile data service''. I'm going to Bec in Germany for the year but the rates are better with 48.
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2 REPLIES 2

dalyer
The Legend
The Legend

‎14-09-2017 07:38 PM

Check your internet settings.
If the APN field has changed from 48months.liffeytelecom.com then edit it to set it back to that, reboot or switch airplane mode on and off and then try again and see if data is now working.
Many people have had this problem and this tip has fixed it for many of them.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎14-09-2017 11:08 PM

Did that help at all @aoibhy1?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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