48 Community

Anon · ‎10-05-2015

I bought a new phone and my sim card wont work in it how do i fix

dalyer · ‎10-05-2015

Was the SIM working for you before in another phone?

What exactly happens when you try the SIM in your phone?

Any error messages?

Is the new phone unlocked for use on any network?

If not then you'll need to get it unlocked first.

Where did you buy the phone?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎13-05-2015

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

rayogorman · ‎01-02-2019

How do I unlock my sim

dalyer · ‎01-02-2019

You mean you entered the wrong PIN too many times and need your PUK to unlock it?
If so see here

https://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/td-p/35067

You can also switch off SIM PIN locking if you don't want it.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎01-02-2019

Did that help at all @rayogorman ?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

why sim wont work