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top up voucher

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Anon
Not applicable

‎24-07-2014 01:10 PM

Hi, Problem with top up voucher being applied on line. I've entered the digits and clicked "do it" but it still wont show up, even after 6/7 attempts. Have done it this way the last few times and worked no problem.

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dalyer
The Legend
The Legend

‎24-07-2014 02:30 PM

If you are trying it online then maybe try 1740 or USSD instead as explained here:

 

How do I top up? Overview of the top-up payment op...

 

At least one person recently could not get it to work online but it worked via 1740.

 

If that doesn't work then contact PayZone/Omnivend and/or 48 support in case the number is invalid (as also happened to another user recently).

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer
The Legend
The Legend

‎24-07-2014 02:30 PM

If you are trying it online then maybe try 1740 or USSD instead as explained here:

 

How do I top up? Overview of the top-up payment op...

 

At least one person recently could not get it to work online but it worked via 1740.

 

If that doesn't work then contact PayZone/Omnivend and/or 48 support in case the number is invalid (as also happened to another user recently).

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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