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text not sending

taradaly01
Newcomer

‎20-03-2014 09:21 PM

i got nominated on fb for the no make up selfie and i tried to send a donation via text but its coming back as unsuccessful. can anyone tell me why my donation wont go through?
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3 REPLIES 3

dalyer
The Legend
The Legend

‎21-03-2014 09:10 AM

What number are you trying to text?

If it's a Premium SMS 5XXXX number then these are not supported on 48.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎21-03-2014 11:56 AM - edited ‎21-03-2014 11:58 AM

Just found this so I presume that you were trying to text 50300?

 

http://www.independent.ie/lifestyle/ThreeTrending/no-makeup-selfie-trend-raises-200k-for-irish-cance...

 

That being the case it will not work because, as mentioned above, txts to PSMS 5XXXX numbers are not supported on 48.

 

You can also donate to the Irish Cancer Society by credit card or PayPal here if that's of any use?

 

http://www.cancer.ie/get-involved/fundraise/how-to-donate

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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marionh
Crew (retired)
Crew (retired)
In response to dalyer

‎21-03-2014 02:46 PM

@taradaly01 

I just posted about this in the Newsroom, see here. 

 

As 48 doesn't provide a service for premium text numbers like dalyer mentioned above, you do still have a chance to take part by sending @48goconquer your selfie tweet before the 28th March, and 48 will donate 4 eur to the Irish Cancer Society.

 

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