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"Error in Connection"

megan202
Visitor
My texts won't send and when I try to make a call it says "error in connection" and hangs up..
I have membership until 10/10/14 so I don't know what's wrong?
5 REPLIES 5

megan202
Visitor
It also says I have full coverage..

What make and model of phone?

Is it a Nokia by any chance? If so what model?

Did this work at all before?

If so what changed since then?

Do you have data roaming enabled?

Can you receive calls/texts?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

megan202
Visitor
It's a Nokia C3-00
Yes I've been with 48 for a year with this phone.
I don't know what changed, I was able to use it this morning at about half 8 and then around 11 or half past I went to text again and it just wouldn't work.
No I can't receive anything either.
I don't know if roaming even works on this, but I didn't change any settings between when it did and didn't work.

If you Google  for "Nokia C3-00 error in connection" you will see some info but nothing that is obviously a panacea.

I would suggest that you contact 48 support and see if they can help/advise.

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Do you have another unlocked phone to try your SIM in just to rule out any issue with that?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.