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no internet

Anon
Not applicable

‎09-04-2015 09:18 AM

Hi I havent had internet on my phone since yesterday my mobile data is on and I still have no internet...my current membership is the don and I have checked my account and it does not expire until the 25th of april if you could help me I would be greatful thanks
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dalyer
The Legend
The Legend

‎09-04-2015 09:54 AM

Are your internet settings correct?

I would try deleting any configure APN(s) and adding one with the following settings then switch off and on again:

 

APN: 48months.liffeytelecom.com
MMSC: http://mmc1/servlets/mms
MMS Proxy: 10.1.11.19
MMS Port: 8080
MCC: 272
MNC: 11
APN Type: * or default,mms,supl

 

Leave all other fields blank/not set (including Authentication type).

Make sure that data roaming is switched on.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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