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my number changed

Anon
Not applicable

i requested to keep my own number but it still changed too the 089 number! how do i get my other number back? please help ?

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Did you submit a porting request?

 

http://48months.ie/portin

 

Did you get the security code to your old SIM/number and enter it into the form correctly?

Did you choose the correct network and account/billing type?

 

If you did all this and the port has not happened then log a support request to ask 48 why there is a delay.

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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5 REPLIES 5

dalyer
The Legend
The Legend

Did you submit a porting request?

 

http://48months.ie/portin

 

Did you get the security code to your old SIM/number and enter it into the form correctly?

Did you choose the correct network and account/billing type?

 

If you did all this and the port has not happened then log a support request to ask 48 why there is a delay.

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable

its working now i think just cant get the credit too come onto my phone anytime i try rinng someone it ssays thats one person you cant ring back in the corner 😕

Did you buy membership?

 

http://community.48months.ie/t5/Most-Popular-Questions/What-is-the-difference-between-membership-and...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

when i jioned 48 your porting of numbers was constantly making mistakes , i dont know if its to late now but could you try my number was 085********

 

 

Edit / personal details removed. -Marion

See here for help about porting your number

 

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-keep-my-old-number/m-p/18#U18

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.