Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

my number and membership

Go to solution
ray02
Newcomer

‎08-05-2014 06:05 PM

i just join but i asked to keep my number. but they gave me a new one any way. it says its moving my number but nothing is happening. i topped up by ten euro but it wont let me get the membership or even click on membership button. Help me

0 Likes
1 ACCEPTED SOLUTION

Go to solution
dalyer
The Legend
The Legend

‎08-05-2014 06:08 PM - edited ‎08-05-2014 06:09 PM

When did you request your number to be ported?

If it was more than 2 business/porting hours ago then contact 48 support as outlined in this key post to see if there is a reason for the hold up:

 

How do I keep my old number?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

0 Likes
1 REPLY 1

Go to solution
dalyer
The Legend
The Legend

‎08-05-2014 06:08 PM - edited ‎08-05-2014 06:09 PM

When did you request your number to be ported?

If it was more than 2 business/porting hours ago then contact 48 support as outlined in this key post to see if there is a reason for the hold up:

 

How do I keep my old number?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes