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Anon
Not applicable
I didn't get my security code so I turned off my laptop but now it won't let me register because it says my email address is being used so I tried to log on to my account but it won't accept my password or email address. PLEASE HELP
1 ACCEPTED SOLUTION

Anon
Not applicable
When it says your email address is being used, this usually means that you already have an account registered with that email address.

I suggest you request the password for the first account you registered for. This should fix your problem.

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5 REPLIES 5

Anon
Not applicable
When it says your email address is being used, this usually means that you already have an account registered with that email address.

I suggest you request the password for the first account you registered for. This should fix your problem.

Anon
Not applicable

i asked to keep my  old number i log on and they give me a new one . how do i get my old number back without deleting my account?

Port your old number over?

 

How do I keep my old number? 

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
How do i port my number over ?

Read the post that I linked to above! Man Frustrated

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.