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membership not kicked in

keithgrogan1
Newcomer
Howdy. Ive topped up by voucher today and then went online and applied don.
I still had two days left but when I topped up I thought it would auto kick in. So now I can log onto this site but no others. Any help out der. Cheers Keith
2 REPLIES 2

dalyer
The Legend
The Legend

I presume you mean that your current membership doesn't expire for another couple of days?

In that case the new membership will stack and kick in when the current one expires.

It will not start immediately.

All memberships always run their full monthly course.

If you have used up your current membership allowances (e.g. data) then you may need to look at buying an add-on to tide you over until the current membership expires and the new one kicks in.

 

http://www.48months.ie/membership-plans/add-ons

 

Your online account clarifies the details of current and stacked memberships in the "Membership Planner" section.

 

https://www.48months.ie/my-48

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.