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internet won't work after following online data settings and activating data charges

eskarola
Newcomer

Hello,

 

I have followed the guidelines online to change my data settings

and I activated the data roaming, but I still don't have internet on my phone.

what do I do next?

Thanks, carol

3 REPLIES 3

dalyer
The Legend
The Legend

Are you sure that your internet settings are correct?

How did you configure them?

See here perhaps:

 

http://community.48months.ie/t5/Need-Help/nexus-5/m-p/33205#M11511

 

If you review them and they look OK then post them here for review/comment.

Screenshots are best but if you can't post them then list the settings out in detail.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

eskarola
Newcomer
Thanks dalye for your message.
The thing is I had internet with the phone number they asigned but when my old number was moved to 48 it stopped working. So I pressume the settings are ok.
Carol

As I said check and maybe reconfigure your settings using the link that I posted.

If they look OK but still don't work then post them here for review.

If necessary contact 48 support for assistance:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.