hi i am a new customer i have my 10 euro on my sim but cant pay membership

Anon
Not applicable
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
15-09-2014 05:45 PM
hi i am a new customer i have my 10 euro on my sim but cant pay the membership can you activate the guido using my 10 credit
1 REPLY 1

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
15-09-2014 05:49 PM
What happens when you try to buy membership?
Have you tried texting "Guido" (without the quotes) to 1745?
What happens?
If you dial *100# and hit send/call what does it return?
What does your online account say about your membership status, expiry date and allowance balances?
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
