14-06-2014 04:24 AM
So, teo nights in a row, I've tried to download the same file.
First time, 165 mb of the ~400mb file downloaded. Useless. Had to download full thing again. Just tried to download it again, 24.5mb of it downloaded. Again, no good. has to be discarded.
Do i try to download again? Any chance of getting the 190 odd mb back? Just wondering. Where d you stand with dropped downloads? Where do I stand?
Thanks.
14-06-2014 11:27 AM - edited 14-06-2014 02:22 PM
Downloads can fail for a number of reasons including hosting server side issues. It's difficult to say whether or not the 48 network/data connection is at fault here without more information and investigation.
Maybe you should log a support query to ask 48 support about this to check if there's any issue on the network side?
I doubt that they will "refund" you the lost bandwidth but you can always ask...
On a more general point ... for large downloads I would normally try to download over wifi and use a download manager that can resume downloads from the point at which they failed if necessary. Maybe such an app is available for your phone?
Hope this helps.
14-06-2014 04:35 AM
14-06-2014 11:27 AM - edited 14-06-2014 02:22 PM
Downloads can fail for a number of reasons including hosting server side issues. It's difficult to say whether or not the 48 network/data connection is at fault here without more information and investigation.
Maybe you should log a support query to ask 48 support about this to check if there's any issue on the network side?
I doubt that they will "refund" you the lost bandwidth but you can always ask...
On a more general point ... for large downloads I would normally try to download over wifi and use a download manager that can resume downloads from the point at which they failed if necessary. Maybe such an app is available for your phone?
Hope this helps.