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Using 48 abroad

cianh708
Newcomer
Hey,
I have recently been to Czech Republic and Germany, bought the appropriate add-ons so that I could make calls, send texts or whatever but when I got there, my phone was "searching..." for a network for the duration of my trip. I checked on the 48 website what countries were included in the roaming add-on and both Germany and Czech Republic were on the list.
I would just like to know why is it that I was not able to find a network abroad when all other networks were able to connect to a network?
Thanks,
Cian.
1 REPLY 1

dalyer
The Legend
The Legend

This is a common problem with iPhones when roaming.

Try this:

 

http://community.48months.ie/t5/Need-Help/Iphone-6-no-network-when-overseas/m-p/32727#M11081

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.