48 Community

emiloog · ‎10-03-2016

Hi I topped up two days ago and the money came out of my account but it won't update my membership? I topped up by 10€.

dalyer · ‎10-03-2016

Your current membership probably hasn't expired yet?

Your new membership will not start until that happens.

See here:

If that doesn't explain it then post back with more info.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎10-03-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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