48 Community

alexjones97 · ‎07-03-2015

I was with 48 then joined 3 now going back to 48 my old sim won't work and won't activate. Do I need to get a new sim?

dalyer · ‎07-03-2015

Contact 48 support and they may be able to reactivate the old SIM and port your number back over if you like.

If not then they can advise on how to get a new SIM but keep your old account if that's what you need to do.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

alexjones97 · ‎07-03-2015

Would I be able to contact them on a Sunday?

dalyer · ‎07-03-2015

Yes:

"The 48 support crew work 7 days a week; from 9am to 9pm Monday to Friday and 10am to 8pm Saturday & Sunday."

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

alexjones97 · ‎08-03-2015

What number do I ring for the support?

dalyer · ‎08-03-2015

There is no number to call.

All support is done online.

See the link that I posted above.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Sim