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SIM CARD

Anon
Not applicable

I just joined 48 from 02 and I have registered my new sim and followed the steps for the move my number.

But now when i put my 48 sim card into my iphone and put the correct pin in, it then comes up as 'sim failure' and it says 'invalid sim' in the corner where the recepion should be.

What should i do?

Please help asap

 

1 ACCEPTED SOLUTION

1amcn
Rock Star

 

Hi Lauralollypop

 

There's a few thing's to check out... Click on the link below and go through each of the troubleshooting suggestions - you should be up and running in no time.

 

http://community.48months.ie/t5/Most-Popular-Questions/Invalid-SIM-on-iPhone/td-p/5936/jump-to/first...

 

 

Smiley Happy

View solution in context

4 REPLIES 4

dalyer
The Legend
The Legend

Is your phone unlocked for use on any network?

Are you using an iPhone?

If so have you sync'd with iTunes in order to activate the iPhone on 48?

This will require some cash credit on your account because it needs to send a UK SMS which costs 25c.

 

Hope this helps.

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable

Its working now thanks, but no signal? any ideas of what to do?

 

Hi again...

 

You have an iphone if memory serves (i'm not iphone menu settings savvy)... can you toggle Data Roaming on & search Networks... see if 48 is listed and select (if applicable)

 

Smiley Happy

1amcn
Rock Star

 

Hi Lauralollypop

 

There's a few thing's to check out... Click on the link below and go through each of the troubleshooting suggestions - you should be up and running in no time.

 

http://community.48months.ie/t5/Most-Popular-Questions/Invalid-SIM-on-iPhone/td-p/5936/jump-to/first...

 

 

Smiley Happy