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Roaming data

nicola123
Newcomer
Hi paid for roaming data did not work also my sister is on 48 hers did not work really annoying when we were away could you please refund my card we paid for a service we did not receive nicola
2 REPLIES 2

dalyer
The Legend
The Legend

What exactly do you mean by "roaming data"?

If you mean data while abroad then 48 don't support that.

See here:

 

http://www.48months.ie/membership-plans/going-abroad

 

"Data roaming can be expensive, so we don't support it right now. We recommend you go find a local WiFi hotspot!"

 

If you mean a data add-on for data/internet access while in Ireland then that obviously should work.

If it didn't work then the most likely reason is that your internet/APN settings were not correctly configured:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

If you are looking for a refund for stuff bought but not used then you'll have to contact 48 support directly and ask them about this:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.