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Reactivating my account

jordanmul
Newcomer

‎25-04-2015 12:42 AM

I breached the fair usage policy and I wasn't able to use my texts/calls/data but i reached the end of membership for that month and bought a new membership but I still can't use my texts/calls/data. How do I fix this?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎25-04-2015 01:13 AM

You need to contact 48 support and ask them to lift the ban:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎30-04-2015 10:11 AM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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