48 Community

Anon · ‎30-08-2013

No internet after paying for my usual don package

dalyer · ‎31-08-2013

Did it work before?

What does your online account say about your membership status etc.?

If necessary log a support request to get 48 to look into this for you:

http://help.48months.ie/requests/new

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎31-08-2013

Did it work before?

What does your online account say about your membership status etc.?

If necessary log a support request to get 48 to look into this for you:

http://help.48months.ie/requests/new

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

jayslash · ‎04-10-2013

I just got a new phone and have all the correct settings for internet and mms but says no network connection. I just topped up with the don deal. Can you help me

dalyer · ‎04-10-2013

Did you try the online configurator?

Internet Settings

Did you enable data roaming?

If you still can't get it working then you may need to contact 48 support for assistance:

How to get help

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.